"I am probably the most critical person in my...(family, company, etc) when it comes to service. That being said, my expectations for a big-ticket service item like Microsoft Training at Nexus Worldwide was very high. From Day 1, it was evident that I could relax and focus on the material knowing that all service-related issues were being expertly handled by the staff at Nexus. Apart from the peerless service, the training iteslf was expert and handled with great care for each individual's learning pace. I actually enjoyed the "torture"! Remember, this is not summer camp, THIS IS BOOTCAMP!"